RAM Promaster 2022–2023 — technical service bulletin
Bulletin 0813623 · NHTSA communication 10241061 · issued Jun 2, 2023
Technical service bulletin
communication type
Equipment
component
2022–2023
model years
2
vehicle entries
Official summary
Radio Over The Air 139.01.19, 139.01.60 to R145.00.15 Software Version Updates Customers may experience one or more of the following: ? Radio satellite function is inoperative, or the SAT channel shows the message: Satellite Antenna Unavailable/Satellite Signal Failure. ? After failed attempt retry screen, Head Unit (HU) doesn?t reconnect to CarPlay?. ? After a sleep (Key Off/On), stored DTC D176, lost communication problem with Telematics Box module (TBM). ? At key-on the Head Unit (HU) turns on even if Auto-On Radio is off. ? DTC randomly present in error memory: DTC B14DB-13-USB TBM PORT -
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.