RAM 4500 2018–2020 — technical service bulletin

Bulletin 2307923 · NHTSA communication 10241128 · issued Jun 28, 2023

Technical service bulletin

communication type

Steering

component

2018–2020

model years

vehicle entries

Official summary

Air Trapped in Steering Damper Warranty Extension XF1 A shimmy in the steering wheel after hitting an irregularity on the road surface (symptom is more prevalent in cold temperatures) This bulletin involves replacing the steering damper.

Vehicles covered

2018 RAM 4500
2019 RAM 4500
2020 RAM 4500
2018 RAM 5500
2019 RAM 5500
2020 RAM 5500

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.