Kia Cadenza 2020–2024 — technical service bulletin
Bulletin TSB_ELE303_R1 · NHTSA communication 10242982 · issued Sep 28, 2023
Technical service bulletin
communication type
Equipment
component
2020–2024
model years
35
vehicle entries
Official summary
This bulletin provides information to update the software on 5th Generation AVN wide on certain 2020-2024MY Kia vehicles (refer to model list on page 3) to remedy a 'non-responsive' or 'inoperative' radio (FM, AM, SXM, etc. ) concern. The affected AVN unit on the vehicles may not respond when pressing the 'RADIO' hard key/button on the AVN unit or when selecting the 'RADIO' icon on the AVN menu screen.
Vehicles covered
- 2020 Kia Cadenza
- 2022 Kia Carnival
- 2023 Kia Carnival
- 2022 Kia EV6
- 2023 Kia EV6
- 2022 Kia Forte
- 2023 Kia Forte
- 2021 Kia K5
- 2022 Kia K5
- 2023 Kia K5
- 2024 Kia K5
- 2020 Kia Niro
- 2021 Kia Niro
- 2022 Kia Niro
- 2023 Kia Niro
- 2023 Kia Niro EV
- 2023 Kia Niro PHEV
- 2021 Kia Seltos
- 2022 Kia Seltos
- 2020 Kia Sorento
- 2021 Kia Sorento
- 2022 Kia Sorento
- 2021 Kia Sorento Hybrid
- 2022 Kia Sorento Hybrid
- 2022 Kia Sorento PHEV
- 2020 Kia Soul
- 2021 Kia Soul
- 2022 Kia Soul
- 2023 Kia Soul
- 2023 Kia Sportage
- 2024 Kia Sportage
- 2023 Kia Sportage Hybrid
- 2023 Kia Sportage PHEV
- 2022 Kia Stinger
- 2023 Kia Stinger
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.