Jeep Grand Cherokee 2021–2023 — technical service bulletin
Bulletin 9004404 · NHTSA communication 10243104 · issued Aug 29, 2023
Technical service bulletin
communication type
Structure
component
2021–2023
model years
3
vehicle entries
Official summary
GLASS, Front Door If the front side door glass has flaws such as delamination, distortion, or cracking, please contact FCA Redacted Content. If no response in 15 minutes, proceed with repair. Please take pictures of the affected area of the glass and email the pictures to FCA Redacted Content
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.