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RecallGazette

Vehicle problems, recalls & safety intelligence

Cadillac Escalade 2021–2024technical service bulletin

Bulletin 23-NA-155 · NHTSA communication 10243755 · issued Sep 11, 2023

Technical service bulletin
communication type
Equipment
component
2021–2024
model years
27
vehicle entries

Official summary

This technical bulletin provides a procedure to correct the condition of Accessory Roof Rack Cross Rail, Luggage Carrier Cross Rail Key Stuck in Lock, Lock Stuck or Inoperable.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.