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RecallGazette

Vehicle problems, recalls & safety intelligence

Kia Rio 2018–2021technical service bulletin

Bulletin CS2307B1_OWNR · NHTSA communication 10244292 · issued Oct 6, 2023

Technical service bulletin
communication type
Electrical System
component
2018–2021
model years
4
vehicle entries

Official summary

CUSTOMER SATISFACTION CAMPAIGN: OWNER NOTIFICATION - This document is the owner notification advising that Kia has developed a software upgrade that can be installed on the vehicle to restrict the operation of the vehicle's ignition system should a locked vehicle be the subject of a break-in and theft attempt without the key. Kia has since learned that some vehicles fall within a group of 2018-2021 MY Kia Rios that did not have the correct version of the software installed, and the software that was installed in the vehicle does not restrict operation of the vehicle as intended. We have correc

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.