Mazda CX-5 2007–2024 — technical service bulletin
Bulletin 02-003-23 · NHTSA communication 10244671 · issued Oct 17, 2023
Technical service bulletin
communication type
Suspension
component
2007–2024
model years
29
vehicle entries
Official summary
Some customers may complain of signs of oil on the struts or shock absorbers. In most cases the oil that is present is normal, and a result of the oil that remains on the shaft during the normal sweeping process of the shaft seal. Follow the inspection guidelines below to determine if the condition is a result of the normal sweeping process or a failure of the shaft seal.
Vehicles covered
- 2013 Mazda CX-5
- 2014 Mazda CX-5
- 2015 Mazda CX-5
- 2016 Mazda CX-5
- 2017 Mazda CX-5
- 2018 Mazda CX-5
- 2019 Mazda CX-5
- 2020 Mazda CX-5
- 2021 Mazda CX-5
- 2022 Mazda CX-5
- 2023 Mazda CX-5
- 2024 Mazda CX-5
- 2007 Mazda CX-9
- 2008 Mazda CX-9
- 2009 Mazda CX-9
- 2010 Mazda CX-9
- 2011 Mazda CX-9
- 2012 Mazda CX-9
- 2013 Mazda CX-9
- 2014 Mazda CX-9
- 2015 Mazda CX-9
- 2016 Mazda CX-9
- 2017 Mazda CX-9
- 2018 Mazda CX-9
- 2019 Mazda CX-9
- 2020 Mazda CX-9
- 2021 Mazda CX-9
- 2022 Mazda CX-9
- 2023 Mazda CX-9
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.