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RecallGazette

Vehicle problems, recalls & safety intelligence

Mercedes-Benz AMG C43 2021–2023 — technical service bulletin

Bulletin NCU -MBUX SW OTA · NHTSA communication 10244748 · issued Oct 20, 2023

Technical service bulletin
communication type
Electrical System
component
2021–2023
model years
60
vehicle entries

Official summary

Mercedes-Benz AG (â  MBAGâ  ), the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY21-23 C-Class, EQS, S-Class, SL, EQE, GLC (206, 296, 297, 223, 232, 294, 295, 254 platform) vehicles, the head unit software will be updated remotely to MBUX 2.4. With this update, customers will benefit from many new functions and features, such as video streaming (note that the Entertainment Package Plus is required for streaming and can be purchased from the Mercedes me Store by the end of 2023), Dolby Atmosà ®, MBUX Voice Assistant (NewsFlash & Tourguide), a personal decorativ

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.