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RecallGazette

Vehicle problems, recalls & safety intelligence

BMW 7 2023technical service bulletin

Bulletin B653523 · NHTSA communication 10245423 · issued Nov 21, 2023

Technical service bulletin
communication type
Equipment
component
2023
model years
6
vehicle entries

Official summary

Customers may be experiencing one or more of these following issues with Bluetooth operation: Bluetooth cannot be switched on or off in the head unit (HU-H5) Paired mobile devices cannot be deleted Customer is unable to make phone calls or stream music with mobile device Customer is unable to connect a new mobile device via Bluetooth Mobile device does not automatically reconnect via Bluetooth in the next drive cycle (after short sleep cycle

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.