Lexus RX 2023 — technical service bulletin
Bulletin 23LD03_Dealer Pa · NHTSA communication 10245482 · issued Oct 24, 2023
Technical service bulletin
communication type
Forward Collision Avoidance
component
2023
model years
2
vehicle entries
Official summary
DP: The subject vehicles are equipped with a Data Communication Module (DCM) which supports the use of connected service utilities such as Roadside Assistance, Automatic Collision Notification, and Emergency Assistance (SOS). These connected services are available as a free trial subscription when the vehicle is purchased. Due to a supplier shipping error, there is a possibility that incorrect, not activated DCMs were installed in the subject vehicles, which causes connected services to be unavailable.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.