Ford F-150 2021 — technical service bulletin
Bulletin TSB 23-2416 · NHTSA communication 10248364 · issued Dec 13, 2023
Technical service bulletin
communication type
Back Over Prevention
component
2021
model years
1
vehicle entries
Official summary
Some 2021 F-150 vehicles not equipped with a 360 camera system (minor feature code J3KAB, found by double-clicking the top left vehicle identification number (VIN) on OASIS) may exhibit an inoperative rear camera on demand feature when the rear camera button is pressed. This may be due to the software level of the SYNC module (APIM). To correct this condition, follow the Service Procedure to update the APIM via a coordinated flash along with image processing module A (IPMA) and instrument panel cluster (IPC) to the latest software level.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.