Freightliner Sprinter 1500 2021–2023 — technical service bulletin
Bulletin 2013120011 · NHTSA communication 10249333 · issued Dec 13, 2023
Technical service bulletin
communication type
Visibility
component
2021–2023
model years
14
vehicle entries
Official summary
Mercedes-Benz AG, the manufacturer of Sprinter vehicles, has determined that on certain Sprinter (907 platform) vehicles, the chemical composition of the topcoat paint might not meet specifications. In such case, adhesion of the fixed windows to the vehicle body might be impaired. As a result, a loosening or detachment of the windows cannot be ruled out over the vehicle's lifetime, which could increase the risk of injury in the event of a crash. In addition, loosening of secured objects cannot be ruled out for vehicles with lashing rails, which could increase the risk of injury for vehicle occ
Vehicles covered
- 2021 Freightliner Sprinter 1500
- 2022 Freightliner Sprinter 1500
- 2021 Mercedes-Benz Sprinter 1500
- 2022 Mercedes-Benz Sprinter 1500
- 2023 Mercedes-Benz Sprinter 1500
- 2021 Mercedes-Benz Sprinter 2500
- 2022 Mercedes-Benz Sprinter 2500
- 2023 Mercedes-Benz Sprinter 2500
- 2021 Mercedes-Benz Sprinter 3500
- 2022 Mercedes-Benz Sprinter 3500
- 2023 Mercedes-Benz Sprinter 3500
- 2021 Mercedes-Benz Sprinter 4500
- 2022 Mercedes-Benz Sprinter 4500
- 2023 Mercedes-Benz Sprinter 4500
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.