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RecallGazette

Vehicle problems, recalls & safety intelligence

Chevrolet Suburban 2024technical service bulletin

Bulletin N242438230 · NHTSA communication 10251127 · issued Mar 4, 2024

Technical service bulletin
communication type
Visibility
component
2024
model years
3
vehicle entries

Official summary

Customer Satisfaction Program - On certain vehicles, customers were inadvertently charged for standard content, laminate glass windshield, due to the content being mislabeled. Dealers will provide the customer with a reimbursement check in the amount of $295.00 USD.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.