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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Bronco 2022–2024 — technical service bulletin

Bulletin SSM 52345 · NHTSA communication 10251956 · issued Mar 8, 2024

Technical service bulletin
communication type
Electrical System
component
2022–2024
model years
43
vehicle entries

Official summary

Some 2022-2024 various Ford/Lincoln vehicles equipped with SYNC 4 may experience concern where customers are receiving an error message when trying to enroll in connected services. This may be due to the gateway module (GWM) software. To correct the concern, download and run the Transport and Factory Mode Deactivation app: under HS1 modules select BCM > Transport and Factory Mode > Download > Run. When the pop-up message appears for Change Vehicle Mode - Transport/Factory/Normal Mode, press OK. This will proceed to the Transport and Factory Mode Deactivation screen, select Unlock Vehicle Conne

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.