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RecallGazette

Vehicle problems, recalls & safety intelligence

Rivian R1S 2023–2024technical service bulletin

Bulletin RCA-30-24-001-1 · NHTSA communication 10252657 · issued Mar 14, 2024

Technical service bulletin
communication type
Fuel System, Diesel
component
2023–2024
model years
4
vehicle entries

Official summary

Rivian is initiating a customer satisfaction campaign for some model year 2023 and 2024 R1T and R1S vehicles that may have been built with suspect battery cells. If one or more cells were not manufactured correctly by the supplier, there is a potential for the cell to short circuit. If there is a cell short circuit, a fault message will illuminate on the driver display and in the mobile phone app alerting the driver to have service performed as soon as possible. The vehicle will also enter into a reduced performance safe-state mode. Rivian will replace the high voltage battery pack in suspect

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.