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RecallGazette

Vehicle problems, recalls & safety intelligence

Genesis G70 2019–2024technical service bulletin

Bulletin 21-BE-008G · NHTSA communication 10253052 · issued May 5, 2021

Technical service bulletin
communication type
Electrical System
component
2019–2024
model years
6
vehicle entries

Official summary

Certain vehicles may experience 504 Time Out errors when using the Genesis Connected Services Mobile App. When asked to provide Modem Information (IMEI/USIM), the Head Unit (HU) displays all zeros. This bulletin describes the procedure to update the Head Unit Software to correct this condition.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.