Jeep Grand Cherokee 2023–2024 — technical service bulletin
Bulletin 9100345 · NHTSA communication 11001193 · issued May 23, 2024
Technical service bulletin
communication type
Structure
component
2023–2024
model years
6
vehicle entries
Official summary
"Latch, Front Door For doors that won't open from fnterior, cable dislodged or door latch cables coming loose. Engineering is looking to collect pictures of the latches and cables as they are found by the dealers. These pictures will help us understand why they are coming lose, to develop a corrective action plan. Please submit pictures to the DID system."
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.