Chrysler Pacifica 2023–2024 — technical service bulletin
Bulletin 02-007-24 REV. A · NHTSA communication 11001567 · issued Jun 7, 2024
Technical service bulletin
communication type
Suspension
component
2023–2024
model years
6
vehicle entries
Official summary
"Noise From Front End While Driving Over Bumps Customers may experience the following: ● Noise (rattle/thump/clunk noise) coming from the front end of the vehicle when driving over bumps. This bulletin involves inspecting and possibly replacing one or both front upper isolator springs."
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.