Mercedes-Benz GLE 350 2020–2024 — technical service bulletin

Bulletin LI91.12-P-073742 · NHTSA communication 11003092 · issued Jun 27, 2024

Technical service bulletin

communication type

Electrical System

component

2020–2024

model years

vehicle entries

Official summary

Complaint • Seats cannot be adjusted • Seats cannot be folded • Seats in the 2nd seat row cannot be locked or unlocked • Normalization cannot be performed in its entirety using XENTRY Cause Various Remedy *Make sure a battery charger is connected to vehicle while performing all testing* Please perform the following checks that help to resolve most concerns: #1 - Make sure seat control units have latest software installed on them. #2 - For seat folding concerns, pay careful attention to the lock mechanism and ensure it is fully releasing. If the locking mechanism is short-stroking, please repla

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.