Chrysler Pacifica 2023–2024 — technical service bulletin
Bulletin 9100362 · NHTSA communication 11003786 · issued Jul 2, 2024
Technical service bulletin
communication type
Steering
component
2023–2024
model years
22
vehicle entries
Official summary
MODULE Steering Control Before replacing the steering column control module (SCCM), please follow these steps: 1.- Make sure all the switches' and airbag's harness are properly connected, disconnect the switches and reconnect them, and reverify the issue. 2.- Pull the SCCM fuse for 60 sec and then reinstall it. 3.- Reverify if Steering wheel switches are inoperative. If there are no DTC's, physical defects, nor switches inop, then SCCM does not need to be replaced.
Vehicles covered
- 2023 Chrysler Pacifica
- 2024 Chrysler Pacifica
- 2023 Chrysler Pacifica Plug-In Hybrid
- 2024 Chrysler Pacifica Plug-In Hybrid
- 2023 Chrysler Voyager
- 2024 Chrysler Voyager
- 2023 Jeep Gladiator
- 2024 Jeep Gladiator
- 2023 Jeep Grand Cherokee
- 2024 Jeep Grand Cherokee
- 2023 Jeep Wrangler
- 2024 Jeep Wrangler
- 2023 RAM 1500
- 2024 RAM 1500
- 2023 RAM 2500
- 2024 RAM 2500
- 2023 RAM 3500
- 2024 RAM 3500
- 2023 RAM 4500
- 2024 RAM 4500
- 2023 RAM 5500
- 2024 RAM 5500
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.