RAM 1500 2023–2024 — technical service bulletin
Bulletin 9100395 · NHTSA communication 11005338 · issued Jul 30, 2024
Technical service bulletin
communication type
Power Train
component
2023–2024
model years
2
vehicle entries
Official summary
Shifter Binding Or "Service Shifter" Message On The Cluster. Scan the vehicle for DTCs. If one or more of the following are set, proceed to Repair. - U11E3 - TCM Lost Communication with ESM on D-PT CAN - U0103 - Loss Communication with Electric Gear Shift Module - U1267 - No Valid Data Available from ESM on CAN-C or CAN D-PT Perform the following checks. 1. Check the wiring connectors 2. Check that the connections are the battery are properly seated. 3. Disconnect and re connect the shifter 4. If the DTC is still present, erase it using the scan tool 5. If the issue is still present, do a hard
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.