Infiniti Q50 2020–2024 — technical service bulletin
Bulletin ITB19-029E · NHTSA communication 11006961 · issued Aug 15, 2024
Technical service bulletin
communication type
Electrical System
component
2020–2024
model years
24
vehicle entries
Official summary
TELEMATICS (IVC) SERVICE INFORMATION Vehicles equipped with factory telematics system HINT: If the client experiences Wi-Fi hotspot related concerns only, DO NOT replace the TCU. Have the client contact the AT&T Support line at 1 (888) 719-7242. See ITB12-011 for models built before those listed above. SERVICE INFORMATION The APPLIED VEHICLES are equipped with a wireless communication device called a Telematics Communication Unit (TCU). The TCU communicates with the Infiniti Data Center to provide various security and convenience services. This bulletin contains important service procedure
Vehicles covered
- 2020 Infiniti Q50
- 2021 Infiniti Q50
- 2022 Infiniti Q50
- 2023 Infiniti Q50
- 2024 Infiniti Q50
- 2020 Infiniti Q60
- 2021 Infiniti Q60
- 2022 Infiniti Q60
- 2020 Infiniti QX50
- 2021 Infiniti QX50
- 2022 Infiniti QX50
- 2023 Infiniti QX50
- 2024 Infiniti QX50
- 2022 Infiniti QX55
- 2023 Infiniti QX55
- 2024 Infiniti QX55
- 2022 Infiniti QX60
- 2023 Infiniti QX60
- 2024 Infiniti QX60
- 2020 Infiniti QX80
- 2021 Infiniti QX80
- 2022 Infiniti QX80
- 2023 Infiniti QX80
- 2024 Infiniti QX80
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.