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RecallGazette

Vehicle problems, recalls & safety intelligence

Hyundai Kona 2024–2025technical service bulletin

Bulletin 24-BE-013H · NHTSA communication 11008135 · issued Sep 23, 2024

Technical service bulletin
communication type
Electrical System
component
2024–2025
model years
6
vehicle entries

Official summary

Some vehicles may exhibit a loss of connectivity or interruptions in the middle of using Connected Car Service (CCS) functions. This may be due to an occasional disconnection on Verizon’s communication network. Follow the procedures in this bulletin to reset the Connected Car Data Communication Unit (DCU) in Dealer Mode to resolve the connection.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.