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RecallGazette

Vehicle problems, recalls & safety intelligence

Ford Expedition 2021–2024technical service bulletin

Bulletin SSM 53020 · NHTSA communication 11008706 · issued Oct 5, 2024

Technical service bulletin
communication type
Unknown OR Other
component
2021–2024
model years
11
vehicle entries

Official summary

An intermittent black screen in the vehicle center display screen with a "Camera Is Unavailable. Please Contact Your Dealership." message in the instrument panel cluster (IPC) when the vehicle is in reverse and DTC B1578:89 stored in the image processing module A (IPMA) may be present on some of the following Ford and Lincoln vehicles: * 2024 F-150/F-Super Duty built on or before 08-Apr-2024 * 2024 Expedition/Navigator built on or before 07-Mar-2024 * 2024 Corsair built on or before 30-May-2024 * 2021-2024 Mustang Mach-E built on or before 20-May-2024

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.