Subaru Ascent 2023–2024 — technical service bulletin
Bulletin 07-225-24R · NHTSA communication 11009700 · issued Oct 31, 2024
Technical service bulletin
communication type
Forward Collision Avoidance
component
2023–2024
model years
6
vehicle entries
Official summary
"This bulletin announces the availability of new reprogramming files developed to address the following three symptoms. SYMPTOM #1: After the EyeSight camera has been exposed to high humidity/temperature conditions without any operation, the cooling fans become inoperable and DTC B28C7 (Fan Motor RPM) is detected by the EyeSight Stereo Camera Assembly. SYMPTOM #2: The EyeSight system enters into a temporary halt mode with an E5 halt code detected by the EyeSight Stereo Camera Assembly. SYMPTOM #3: DTC B28A6 (Internal Stereo Camera Communication 1) is detected by the EyeSight Stereo Camera Asse
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.