Mercedes-Benz AMG C43 2024 — technical service bulletin
Bulletin OTA-2024110001 · NHTSA communication 11010188 · issued Nov 1, 2024
Technical service bulletin
communication type
Electrical System
component
2024
model years
12
vehicle entries
Official summary
Mercedes-Benz AG, the manufacturer of Mercedes-Benz vehicles, has determined that on certain MY24-25 C-Class, CLE, E-Class, GLC (206, 236, 214, 254 platform) vehicles, the infotainment system does not correspond with the latest series production configuration. The infotainment system control unit will receive an OTA software update. MBUSA will conduct an OTA service campaign. Remote software updates are automatically downloaded and installed in the customer’s vehicle free of charge and do not require a dealer visit. No customer letter will be mailed for this OTA software update.
Vehicles covered
- 2024 Mercedes-Benz AMG C43
- 2024 Mercedes-Benz AMG C63 S E
- 2024 Mercedes-Benz AMG CLE53
- 2024 Mercedes-Benz AMG GLC43
- 2024 Mercedes-Benz AMG GLC63 S E
- 2024 Mercedes-Benz C 300
- 2024 Mercedes-Benz Cle 300
- 2024 Mercedes-Benz Cle 450
- 2024 Mercedes-Benz E 350
- 2024 Mercedes-Benz E 450
- 2024 Mercedes-Benz GLC 300
- 2024 Mercedes-Benz GLC 300 Coupe
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.