Chrysler Town and Country 2011–2020 — technical service bulletin
Bulletin 9100456 · NHTSA communication 11010954 · issued Nov 27, 2024
Technical service bulletin
communication type
Seats
component
2011–2020
model years
18
vehicle entries
Official summary
Incoming Vehicles with Deployed Active Head Rest (AHR) should have a through enquiry. If there is no Broken Pieces or Electrical failure, Direction to RESET the AHR following the Procedure.
Vehicles covered
- 2011 Chrysler Town and Country
- 2012 Chrysler Town and Country
- 2013 Chrysler Town and Country
- 2014 Chrysler Town and Country
- 2015 Chrysler Town and Country
- 2016 Chrysler Town and Country
- 2017 Chrysler Town and Country
- 2018 Chrysler Town and Country
- 2011 Dodge Caravan
- 2012 Dodge Caravan
- 2013 Dodge Caravan
- 2014 Dodge Caravan
- 2015 Dodge Caravan
- 2016 Dodge Caravan
- 2017 Dodge Caravan
- 2018 Dodge Caravan
- 2019 Dodge Caravan
- 2020 Dodge Caravan
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.