Chrysler Pacifica 2019–2025 — technical service bulletin
Bulletin 9100445 · NHTSA communication 11011799 · issued Dec 11, 2024
Technical service bulletin
communication type
Electrical System
component
2019–2025
model years
17
vehicle entries
Official summary
Power Transfer Unit If considering PTU Assembly replacement related to DTCs C14A7-97 or C1494-92, please be aware of updated diagnostic procedures in the service library which may indicate the smart actuator replacement (PN 68369691AD) is the proper repair.
Vehicles covered
- 2020 Chrysler Pacifica
- 2021 Chrysler Pacifica
- 2022 Chrysler Pacifica
- 2023 Chrysler Pacifica
- 2024 Chrysler Pacifica
- 2025 Chrysler Pacifica
- 2020 Chrysler Voyager
- 2021 Chrysler Voyager
- 2022 Chrysler Voyager
- 2023 Chrysler Voyager
- 2024 Chrysler Voyager
- 2025 Chrysler Voyager
- 2019 Jeep Cherokee
- 2020 Jeep Cherokee
- 2021 Jeep Cherokee
- 2022 Jeep Cherokee
- 2023 Jeep Cherokee
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.