RAM 2500 2023–2024 — technical service bulletin
Bulletin 9100462 · NHTSA communication 11011999 · issued Dec 16, 2024
Technical service bulletin
communication type
Electrical System
component
2023–2024
model years
4
vehicle entries
Official summary
SWITCH Mirror Before replacing the driver window switch, please follow these steps: 1.- Review the telescopic mirror Switch for any physical issue (Button stuck, broke). If no physical issue identified, move to next steps. 2.- Make sure the switch harness is properly connected, disconnect the switch and reconnect it, and reverify the issue. 3.- Check for what DTC are detected and take proper steps. If there are no DTC's nor physical defectives, then the telescopic mirror switches can't be replaced.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.