Kia Telluride 2023–2024 — technical service bulletin
Bulletin TSB_ELE365 · NHTSA communication 11012663 · issued Jan 2, 2025
Technical service bulletin
communication type
Seats
component
2023–2024
model years
2
vehicle entries
Official summary
TECHNICAL SERVICE BULLETIN: IDENTITY AUTHENTICATION UNIT (IAU) SEAT OPERATION LOGIC IMPROVEMENT: This bulletin provides the information to update the Identity Authentication Unit (IAU) software on 2023-2024MY Telluride (ON) SX and SX Prestige models produced from August 31, 2022, through August 23, 2024, which may exhibit unintended driver profile switching five (5) seconds after the engine is turned ‘ON’ in vehicles without an active Kia Connect subscription. Due to a software logic error, this may cause the driver’s profile to switch resulting in the driver’s seat moving five (5) seconds aft
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.