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RecallGazette

Vehicle problems, recalls & safety intelligence

Lexus ES 2021technical service bulletin

Bulletin L-SB-0010-20 Rev2 · NHTSA communication 11014203 · issued Jan 24, 2025

Technical service bulletin
communication type
Unknown / Other
component
2021
model years
14
vehicle entries

Official summary

Some 2021 model year Lexus vehicles are equipped with an eOwner’s Manual (eOM), which is installed into the head unit while the vehicle is in transit. During Pre-Delivery Service (PDS), follow the instructions contained within the Software Confirmation section of this bulletin to ensure that the software is installed correctly. If it is found that the software is not installed correctly, proceed to the Software Installation section of this bulletin.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.