Rivian R1S 2023–2024 — technical service bulletin
Bulletin 12V Follow Up SMS · NHTSA communication 11015122 · issued Feb 21, 2025
Technical service bulletin
communication type
Electrical System
component
2023–2024
model years
4
vehicle entries
Official summary
We’ve identified your R1T/R1S as needing a service appointment related to its 12V battery. Please bring your vehicle in to prevent a 12-Volt Failure, which could leave you unable to access or drive your vehicle—and may even require a tow. Contact our Service Operations Center now at 1-855-RIVIAN-5 / 1-855-748-4265 to schedule an expedited appointment. Act fast to avoid issues!
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.