Jeep Grand Cherokee 2021–2023 — technical service bulletin
Bulletin 08-063-25 · NHTSA communication 11015674 · issued Mar 11, 2025
Technical service bulletin
communication type
Electrical System
component
2021–2023
model years
13
vehicle entries
Official summary
"Radio USB update to U33.43 Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carplay® only
Vehicles covered
- 2021 Jeep Grand Cherokee
- 2022 Jeep Grand Cherokee
- 2023 Jeep Grand Cherokee
- 2021 Jeep Grand Cherokee 4XE
- 2022 Jeep Grand Cherokee 4XE
- 2023 Jeep Grand Cherokee 4XE
- 2021 Jeep Grand Cherokee L
- 2022 Jeep Grand Cherokee L
- 2023 Jeep Grand Cherokee L
- 2022 Jeep Grand Wagoneer
- 2023 Jeep Grand Wagoneer
- 2022 Jeep Wagoneer
- 2023 Jeep Wagoneer
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.