Kia Cadenza 2016–2025 — technical service bulletin

Official summary

TECHNICAL SERVICE BULLETIN: SERVICE ACTION: KIA CONNECT MODEM RESET (SA611) - This bulletin outlines the procedure for resetting the modem in certain 2016-2025MY Kia vehicles listed on page 3 that are equipped with Kia Connect Services. The affected vehicles may encounter the following issues: remote Start/Climate Control function not working, vehicle Status on the Kia Access App not updating, connected routing not functioning properly.

Vehicles covered

• 2020 Kia Cadenza
• 2022 Kia Carnival
• 2023 Kia Carnival
• 2024 Kia Carnival
• 2022 Kia EV6
• 2023 Kia EV6
• 2024 Kia EV6
• 2020 Kia Forte
• 2021 Kia Forte
• 2022 Kia Forte
• 2023 Kia Forte
• 2024 Kia Forte
• 2021 Kia K5
• 2022 Kia K5
• 2023 Kia K5
• 2024 Kia K5
• 2016 Kia K900
• 2017 Kia K900
• 2019 Kia K900
• 2020 Kia K900
• 2020 Kia Niro
• 2021 Kia Niro
• 2022 Kia Niro
• 2023 Kia Niro
• 2024 Kia Niro
• 2025 Kia Niro
• 2019 Kia Niro EV
• 2020 Kia Niro EV
• 2021 Kia Niro EV
• 2022 Kia Niro EV
• 2023 Kia Niro EV
• 2024 Kia Niro EV
• 2025 Kia Niro EV
• 2018 Kia Niro PHEV
• 2019 Kia Niro PHEV
• 2020 Kia Niro PHEV
• 2021 Kia Niro PHEV
• 2022 Kia Niro PHEV
• 2023 Kia Niro PHEV
• 2024 Kia Niro PHEV
• 2025 Kia Niro PHEV
• 2019 Kia Optima
• 2020 Kia Optima
• 2020 Kia Optima Hybrid
• 2017 Kia Optima PHEV
• 2018 Kia Optima PHEV
• 2019 Kia Optima PHEV
• 2020 Kia Optima PHEV
• 2021 Kia Rio
• 2022 Kia Rio
• 2023 Kia Rio
• 2021 Kia Seltos
• 2022 Kia Seltos
• 2023 Kia Seltos
• 2024 Kia Seltos
• 2025 Kia Seltos
• 2020 Kia Sorento
• 2021 Kia Sorento
• 2022 Kia Sorento
• 2023 Kia Sorento