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RecallGazette

Vehicle problems, recalls & safety intelligence

Chevrolet Silverado 2500 2025service campaign

Bulletin N242486220 · NHTSA communication 11016064 · issued Mar 28, 2025

Service campaign
communication type
Unknown OR Other
component
2025
model years
2
vehicle entries

Official summary

Customer Satisfaction Program. On certain vehicles, the customer was mistakenly double charged for the Gooseneck/5th wheel prep package. Dealers will provide the customer with a reimbursement check in the amount of $545.00 USD.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.