Ford Explorer 2024–2025 — technical service bulletin
Bulletin SSM 53564 · NHTSA communication 11016914 · issued Apr 3, 2025
Technical service bulletin
communication type
Unknown / Other
component
2024–2025
model years
2
vehicle entries
Official summary
Some 2024-2025 Explorer vehicles built on 01-Feb-2024 and through 31-Jul-2024 may exhibit a rattle/clunk/knock noise from the front suspension at low speeds between 8-30 mph (13-48 km/h) over bumpy or uneven pavement while driving straight.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.