Cadillac Escalade 2015–2020 — technical service bulletin

Bulletin 18-NA-315 · NHTSA communication 11017424 · issued Apr 3, 2025

Technical service bulletin

communication type

Suspension

component

2015–2020

model years

vehicle entries

Official summary

This service bulletin advises the tech to only replace the shock that is bad and not all shocks.

Vehicles covered

2015 Cadillac Escalade
2016 Cadillac Escalade
2017 Cadillac Escalade
2018 Cadillac Escalade
2019 Cadillac Escalade
2020 Cadillac Escalade
2015 Cadillac XTS
2016 Cadillac XTS
2017 Cadillac XTS
2018 Cadillac XTS
2019 Cadillac XTS
2015 Chevrolet Suburban
2016 Chevrolet Suburban
2017 Chevrolet Suburban
2018 Chevrolet Suburban
2019 Chevrolet Suburban
2020 Chevrolet Suburban
2015 Chevrolet Tahoe
2016 Chevrolet Tahoe
2017 Chevrolet Tahoe
2018 Chevrolet Tahoe
2019 Chevrolet Tahoe
2020 Chevrolet Tahoe
2015 GMC Yukon
2016 GMC Yukon
2017 GMC Yukon
2018 GMC Yukon
2019 GMC Yukon
2020 GMC Yukon
2015 GMC Yukon Denali
2016 GMC Yukon Denali
2017 GMC Yukon Denali
2018 GMC Yukon Denali
2019 GMC Yukon Denali
2015 GMC Yukon Denali XL
2016 GMC Yukon Denali XL
2017 GMC Yukon Denali XL
2018 GMC Yukon Denali XL
2015 GMC Yukon XL
2016 GMC Yukon XL
2017 GMC Yukon XL
2018 GMC Yukon XL
2019 GMC Yukon XL
2020 GMC Yukon XL

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.