RAM 1500 2023–2025 — technical service bulletin
Bulletin 9100574 · NHTSA communication 11018631 · issued May 20, 2025
Technical service bulletin
communication type
Electrical System
component
2023–2025
model years
15
vehicle entries
Official summary
Radio: Capture software version from radio. Record or document software version prior to troubleshooting, as soon as any infotainment issue has been found or reported. Also always document in claim. Steps to capture Radio version number: 1. Go to "Vehicle" 2. Go to "Settings" 3. Go to "System Information" 4. Find the radio version from "Version information" Example software version: U37.2, U39.4, etc.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.