Freightliner Sprinter 1500 2019–2024 — technical service bulletin
Bulletin LI14.20-N-079253_3 · NHTSA communication 11019964 · issued Jun 16, 2025
Technical service bulletin
communication type
Engine
component
2019–2024
model years
36
vehicle entries
Official summary
Check engine light with fault code P300E55 with H12 Complaint The check engine light is activated, accompanied by the following fault code related to the Exhaust gas recirculation cooler (low pressure): •P300E55 The efficiency of component 'Exhaust gas recirculation cooler (low pressure)' is not sufficient. Cause The issue is attributed to an error in the coding of the climate control unit software (HVAC177). Remedy Software Update Instructions Please proceed as follows for the different variants:
Vehicles covered
- 2021 Freightliner Sprinter 1500
- 2022 Freightliner Sprinter 1500
- 2023 Freightliner Sprinter 1500
- 2024 Freightliner Sprinter 1500
- 2021 Freightliner Sprinter 2500
- 2022 Freightliner Sprinter 2500
- 2023 Freightliner Sprinter 2500
- 2024 Freightliner Sprinter 2500
- 2021 Freightliner Sprinter 3500
- 2022 Freightliner Sprinter 3500
- 2023 Freightliner Sprinter 3500
- 2024 Freightliner Sprinter 3500
- 2021 Freightliner Sprinter 4500
- 2022 Freightliner Sprinter 4500
- 2023 Freightliner Sprinter 4500
- 2024 Freightliner Sprinter 4500
- 2019 Freightliner Sprinter (VS30)
- 2020 Freightliner Sprinter (VS30)
- 2021 Mercedes-Benz Sprinter 1500
- 2022 Mercedes-Benz Sprinter 1500
- 2023 Mercedes-Benz Sprinter 1500
- 2024 Mercedes-Benz Sprinter 1500
- 2021 Mercedes-Benz Sprinter 2500
- 2022 Mercedes-Benz Sprinter 2500
- 2023 Mercedes-Benz Sprinter 2500
- 2024 Mercedes-Benz Sprinter 2500
- 2021 Mercedes-Benz Sprinter 3500
- 2022 Mercedes-Benz Sprinter 3500
- 2023 Mercedes-Benz Sprinter 3500
- 2024 Mercedes-Benz Sprinter 3500
- 2021 Mercedes-Benz Sprinter 4500
- 2022 Mercedes-Benz Sprinter 4500
- 2023 Mercedes-Benz Sprinter 4500
- 2024 Mercedes-Benz Sprinter 4500
- 2019 Mercedes-Benz Sprinter (VS30)
- 2020 Mercedes-Benz Sprinter (VS30)
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.