RAM 1500 2022–2023 — technical service bulletin
Bulletin 08-219-25 · NHTSA communication 11020844 · issued Jul 18, 2025
Technical service bulletin
communication type
Electrical System
component
2022–2023
model years
6
vehicle entries
Official summary
Telematics Box Module (TBM) Over The Air Software Update From 5.39.1 To 5.65 Customers may experience the following: ● 'SOS unavailable' popup message. This bulletin provides information regarding the latest Firmware Over The Air (FOTA) update and provides the service technician an overview of the steps a customer will need to take to complete the update. The TBM software will be updated from 5.39.1 to 5.65 software level.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.