Ford Expedition 2024–2025 — technical service bulletin
Bulletin SSM 54051 · NHTSA communication 11020887 · issued Jul 15, 2025
Technical service bulletin
communication type
Electrical System
component
2024–2025
model years
6
vehicle entries
Official summary
Some 2024-2025 Nautilus, 2025 Explorer/Aviator/Expedition/Navigator vehicles may occasionally require a hard reset of the Ford/Lincoln Digital Experience system. To perform a hard reset, press and release the volume button on the center console 5 times within 7 seconds. Some vehicles with older level software may require the volume button to be pressed and held for at least 5 seconds. The Owner s Manual is in process of being updated with this information.
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.