RAM 2500 2019–2026 — technical service bulletin
Bulletin 9100642 · NHTSA communication 11021844 · issued Aug 7, 2025
Technical service bulletin
communication type
Power Train
component
2019–2026
model years
32
vehicle entries
Official summary
When customer complaint is related to inoperative 4 Wheel Drive shifter, loss of 4WD function and/or 4WD related MIL please reference SOL Case #S2508000062 prior to replacement of Transfer Case shift motor.
Vehicles covered
- 2019 RAM 2500
- 2020 RAM 2500
- 2021 RAM 2500
- 2022 RAM 2500
- 2023 RAM 2500
- 2024 RAM 2500
- 2025 RAM 2500
- 2026 RAM 2500
- 2019 RAM 3500
- 2020 RAM 3500
- 2021 RAM 3500
- 2022 RAM 3500
- 2023 RAM 3500
- 2024 RAM 3500
- 2025 RAM 3500
- 2026 RAM 3500
- 2019 RAM 4500
- 2020 RAM 4500
- 2021 RAM 4500
- 2022 RAM 4500
- 2023 RAM 4500
- 2024 RAM 4500
- 2025 RAM 4500
- 2026 RAM 4500
- 2019 RAM 5500
- 2020 RAM 5500
- 2021 RAM 5500
- 2022 RAM 5500
- 2023 RAM 5500
- 2024 RAM 5500
- 2025 RAM 5500
- 2026 RAM 5500
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.