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RecallGazette

Vehicle problems, recalls & safety intelligence

Cadillac Escalade 2021–2023technical service bulletin

Bulletin 25-NA-110 · NHTSA communication 11022032 · issued May 5, 2025

Technical service bulletin
communication type
Suspension
component
2021–2023
model years
21
vehicle entries

Official summary

This bulletin advises the techs that the front and or rear shocks need to be replaced as a set and not 1 at a time to avoid the road and ride performance not to be compromised.

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.