Jeep Grand Cherokee 2023 — technical service bulletin
Bulletin 08-271-25 · NHTSA communication 11022162 · issued Aug 20, 2025
Technical service bulletin
communication type
Electrical System
component
2023
model years
3
vehicle entries
Official summary
Not applicable to vehicles built for US market. R1H Radio T27.38 USB Software Update The following software enhancements are available: ● Virtual wall radio setting is back. ● Fix for difficulty playing music through QQ Music. ● Corrected installation error reported in the past for Macintosh App. ● Improvement in navigation This bulletin involves updating the R1H radio software level to T27.38.
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.