Ford Expedition 2024–2025 — technical service bulletin
Bulletin SSM 54227 · NHTSA communication 11023292 · issued Sep 18, 2025
Technical service bulletin
communication type
Electrical System
component
2024–2025
model years
6
vehicle entries
Official summary
Some 2024-2025 Nautilus and 2025 Explorer/Aviator/Expedition/Navigator vehicles equipped with Ford/Lincoln Digital Experience may exhibit a "Map Source Not Available" message on the instrument panel cluster display (IPC) when using Google Maps via Apple CarPlay®. Google Maps does not yet support displaying the navigation map on the IPC within the Apple CarPlay® environment and this is currently the expected behavior. Replacing or reprogramming the accessory protocol interface module (APIM) will not resolve this condition and no diagnosis or repair is necessary. Inform the customer that a futur
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.