Jeep Grand Cherokee 2021–2024 — technical service bulletin
Bulletin 08-310-25 · NHTSA communication 11024060 · issued Oct 4, 2025
Technical service bulletin
communication type
Electrical System
component
2021–2024
model years
18
vehicle entries
Official summary
R1H Radio U33.43 USB Software Update Customers may experience one or more of the following: ● Unable to select the Turn by Turn Navigation. ● Blank Performance Pages (Rearview Camera (RVC) Functions Normally). ● Android Auto® Voice Recognition (VR) inoperative. ● Media tuner delayed. ● Charge Schedule not accepting updates via phone (RVC Functions Normally). ● Ambient light inoperative. ● Map in Instrument Panel Cluster (IPC) inoperative. ● Media Widget blank. ● Navigation map black. ● Off-Road Pages inoperative (RVC Functions Normally). ● VR inoperative. ● Incorrect song title displayed (Carp
Vehicles covered
- 2021 Jeep Grand Cherokee
- 2022 Jeep Grand Cherokee
- 2023 Jeep Grand Cherokee
- 2024 Jeep Grand Cherokee
- 2021 Jeep Grand Cherokee 4XE
- 2022 Jeep Grand Cherokee 4XE
- 2023 Jeep Grand Cherokee 4XE
- 2024 Jeep Grand Cherokee 4XE
- 2021 Jeep Grand Cherokee L
- 2022 Jeep Grand Cherokee L
- 2023 Jeep Grand Cherokee L
- 2024 Jeep Grand Cherokee L
- 2022 Jeep Grand Wagoneer
- 2023 Jeep Grand Wagoneer
- 2024 Jeep Grand Wagoneer
- 2022 Jeep Wagoneer
- 2023 Jeep Wagoneer
- 2024 Jeep Wagoneer
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.