Jeep Grand Cherokee 2023–2025 — technical service bulletin
Bulletin 9100437Rev1 · NHTSA communication 11024582 · issued Oct 24, 2025
Technical service bulletin
communication type
Power Train
component
2023–2025
model years
15
vehicle entries
Official summary
The service shifter message comes on in the cluster and the lever gets stuck in park "P" and it can be present the follwoing DTC: - U11E3 - TCM Lost communication with ESM on D-PT CAN - U0103 - Lost communication with Electric Gear Shift Module - U0101- Lost communication with DTCM - U0418 - Implausible Data Received From Brake System Control Module - U0402 - Implausible data received from TCM **NOTE: Prior any shifter replacement Refer to TSB-21-016-25 2024-2025 WS - Valve Body Replacement. Recommended Diagnosis procedure: 1. Confirm if U0101 -Lost Communication with TCM or U0418 -Implausible
Vehicles covered
- 2023 Jeep Grand Cherokee
- 2024 Jeep Grand Cherokee
- 2025 Jeep Grand Cherokee
- 2023 Jeep Grand Cherokee 4XE
- 2024 Jeep Grand Cherokee 4XE
- 2025 Jeep Grand Cherokee 4XE
- 2023 Jeep Grand Cherokee L
- 2024 Jeep Grand Cherokee L
- 2025 Jeep Grand Cherokee L
- 2023 Jeep Grand Wagoneer
- 2024 Jeep Grand Wagoneer
- 2025 Jeep Grand Wagoneer
- 2023 Jeep Wagoneer
- 2024 Jeep Wagoneer
- 2025 Jeep Wagoneer
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.