Mazda CX-50 2023–2025 — technical service bulletin
Bulletin 16-002-25 · NHTSA communication 11024836 · issued Oct 10, 2025
Technical service bulletin
communication type
Unknown OR Other
component
2023–2025
model years
4
vehicle entries
Official summary
Some vehicles may experience the symptoms mentioned below, which can be fixed with the latest software update (Version 7230C1A-NA01_10014). NOTE: If current version is not 7230C1A-NA01_*****, this TSB is not applicable. (Ver. 7230C1A-NA01_10014) fixes these software errors (bugs): The banner display for battery level notifications of Bluetooth®-connected devices has been modified. Alexa may sign out when deleting a driver with a set-up Alexa. Backup and restore may fail in the factory service diagnostics. The screen may not clear even after a few seconds while connected to a Wi-Fi client. The
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.