Mercedes-Benz Metris 2019–2025 — technical service bulletin

Bulletin 24V5497749 · NHTSA communication 11024928 · issued Oct 6, 2025

Technical service bulletin

communication type

Unknown / Other

component

2019–2025

model years

vehicle entries

Official summary

The software for the communication module does not correspond to the latest series production configuration. For this reason, a remote software update to update the software for the communication module is planned for the affected vehicles. This update includes quality-enhancing optimizations for the communication module to improve the system stability and accessibility of connected services. MBUSA is conducting a service campaign. The update is downloaded and installed in the background. This process takes approximately 10 minutes. During installation, the system can be used without restricti

Vehicles covered

What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.