Ford Escape 2023–2024 — technical service bulletin
Bulletin TSB 25-2381 · NHTSA communication 11025825 · issued Nov 27, 2025
Technical service bulletin
communication type
Power Train
component
2023–2024
model years
2
vehicle entries
Official summary
This article supersedes TSB 24-2412 to update the Service Procedure and the Part List. Some of the vehicles listed in the Model statement above may exhibit at least one of the following: Illuminated malfunction indicator lamp (MIL) Diagnostic trouble code (DTC) P0767, P0766 and/or P2703 stored in the powertrain control module (PCM). Harsh reverse or intermittent no reverse engagement. This may be due to an internal mechanical concern with the selectable one-way clutch (SOWC).
Vehicles covered
What a TSB means. Technical service bulletins are repair guidance manufacturers send to dealers — they are not recalls, and repairs are not automatically free (warranty extensions are an exception worth checking). The full document is available via NHTSA’s vehicle lookup.